168 Quotes by Sam Walton

Outstanding leaders go out of their way to boost the self esteem of their personnel. If people believe in themselves it s amazing what they can accomplish.

Nothing else can quite substitute for a few well-chosen, well-timed, sincere words of praise.

If you don’t listen to your customers, someone else will.

Vea con buen humor sus fracasos y no los tome muy en serio

Outstanding leaders go out of their way to boost the self-esteem of their personnel. If people believe in themselves, it's amazing what they can accomplish.

Communicate everything you can to your associates. The more they know, the more they care. Once they care, there is no stopping them.

There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.

The goal as a company is to have customer service that is not just the best, but legendary.

We let folks know we're interested in them and that they're vital to us. cause they are.