34 Quotes by Sanjay Kumar
- Author Sanjay Kumar
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I think that a lot of companies are still amazingly price sensitive.
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I'm equally comfortable in getting out there and taking a stand when I have to take a stand.
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I'm very comfortable in having a strong team. I'm very comfortable in sharing the limelight with the team.
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One, we committed to put about 650 people in the field to focus totally on customer satisfaction.
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We have believed at CA that consolidation of this industry is something that was required ten years ago.
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Some story appears in some newspaper that says that somebody said X, Y, and Z, and a customer says, I don't understand what they're talking about - we're running that product, we've been using it for five years, what are they talking about?
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But the real focus should be on people who are buying today because the base is so big it will take a long time for any change materialize on an overall basis.
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Few service industries are designed to be 24x7 in India, and thus there was no 24x7 mentality.
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And I'm comfortable being who I am, so I think a lot of people who take over from a founder worry about how they compare to the founder; I worry about doing the best I can.
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