34 Quotes by Sanjay Kumar



  • Author Sanjay Kumar
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    So let's say you're using XYZ product and you want to do something very sophisticated. You subscribe to this thing, you hit a button, and a CA expert pops up in video.

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  • Author Sanjay Kumar
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    To me, it's really important to drive change through a team because one person, while the buck has to stop with somebody, the company is just too big for one person.

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  • Author Sanjay Kumar
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    There is an increasing trend to have the call center representative portray the same image that the company is out there marketing.

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  • Author Sanjay Kumar
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    Well, if you look back, in almost two and a half years, the biggest change probably was in late 2000 when we decided to totally change the CA business model.

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  • Author Sanjay Kumar
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    Well, the security business has been growing. I think security is one of those areas where it's to some degree not linear but maybe exponential growth.

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  • Author Sanjay Kumar
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    Finally, I have to say that the most surprising aspect has been the speed at which the folks in India adapt to Western practices. They learn fast, really, really fast.

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