16 Quotes by Steve Holmes

We want the ball in Ray's hands at the end of games because he's such a terrific free throw shooter. He's a lot stronger than he looks and uses that physical ability to create.

Certainly other delivery companies are beginning to realize the value of home delivery. But you couldn't get a whole lot more fierce than you already were, ... Even if you look at it and say it's not as profitable as b-to-b deliveries, it's still contributing to our fixed costs. The more volume you can win, you can create density to make it more an more profitable.

Imagine a car crash. Two 2,500-pound Minis run into each other and, instead of a fender rattling to the pavement, a 6,500-pound Hummer pops out. The more collisions we produce, the better the chance we have of finding something rare.

Our intention was to make it easier to access and use the tools UPS.com offers. This issue never came up when we piloted this software. No customer ever brought it up.

We have made extensive efforts to reach out to eBay users,

We do consider The UPS Store the premier retail channel for our business. And to quote Mr. Eskew, we are 'laser focused' on helping store owners grow their business.

There are premium services available to the procrastinators, but planes are expensive and you'll see that in the pricing.

We just kept our heads up. We were like, 'We got them this time,'

Ray is the guy we look to run the offense. He can distribute the ball or score it himself. He can hit the 3-pointer, has a nice mid-range game and can finish at the basket.