6 Quotes by Tom Martino

Most customers frequent a business because of price, availability or convenience. If another company becomes more convenient or beats your price, a customer will change like this, in a snap.

Too many times when a problem arises or there is a hitch in a transaction, businesses tend to ignore it or hope it goes away.

You need to do more than marketing. It's not just price, product and service. It takes more than that.

A lot of people selling things like computers don't know enough about the product to give enough information to consumers. Consumers love information.

I told Erica she'll win way more races than I ever will. She's a win waiting to happen. I'm just glad that first one didn't come today with me in the other lane. She's very talented and she's got a lot of pressure on her being 22 years old and driving a car with a big sponsor. She might have been pushing it too hard today but she'll get hers.

I told Erica last year that I would rather be her any day of the week because she's going to win way more races than I ever did.