141 Quotes by Travis Bradberry

People often cover their mouths when lying. A hand on the mouth or even a touch of the lips shows you that they are lying because this unconscious body language represents a closing off of communication.

Staying composed, focused, and effective under pressure are all about your mentality. People who successfully manage crises are able to channel their emotions into producing the behavior that they want.

Managers tend to blame their turnover problems on everything under the sun, while ignoring the crux of the matter: people don't leave jobs; they leave managers.

The ability to manage your emotions and remain calm under pressure has a direct link to your performance.

Most hiring managers interview a lot of people. So many that they generally have to go back to their notes to remember candidates - the exception being candidates with a strong hook. Sometimes these hooks are how people dress or their personality, but the best hook is a strong story that's work-related.

You can be a leader in your workplace, your neighborhood, or your family, all without having a title.

When it comes to getting promoted, you want to present yourself in a way that feeds into the biases that bosses have about what makes someone promotable. You're already doing the hard work, so why not frame your effort in such a way that it increases your chances of obtaining the position you want?

While exceptional employees don't seek conflict, they don't run away from it either. They're able to maintain their composure while presenting their positions calmly and logically. They're able to withstand personal attacks in pursuit of the greater goal and never use that tactic themselves.

True confidence is firmly planted in reality. To grow your confidence, it's important to do an honest and accurate self-assessment of your abilities. If there are weaknesses in your skill set, make plans for strengthening these skills and find ways to minimize their negative impact.