4 Quotes by Wade Sanders

We explain that our No. 1 priority is to open up main thoroughfares for emergency vehicles.

Preventing problems -- that's the key. We usually know within 72 hours if a storm is coming. There may be a power loss and it will be hard to communicate. We try to anticipate and get the word out for the procedures: this is what's happening, this is what to do, this is when normal service will resume.

Some people find the Web site convenient, but others want to talk to somebody. Half of the calls involve assisting the callers to get to other areas within the city.

If you don't open the checking account, you don't have a chance for anything else. The checking account gives you right of first refusal.