A big part of leading change is being ready for the inevitable emotions that change triggers. Good leaders have patience and empathy as people move through the change journey.

Understanding your triggers is one of the most important gifts you can give yourself as a leader. The most effective leaders not only know what their triggers are, but they have a plan for managing them when they inevitably get pushed.

People will show you what they're thinking and feeling. Your job is to listen and respond in ways that address their concerns.

Leadership is actually a process, not a position. You don't have to hold a formal leadership role to be a leader. Good leadership is the use of key skills and practices correctly applied at the right time to help the organization reach its highest potential.

Good leaders have patience and empathy as people move through their inevitable resistance to change.

The best leaders are the hungriest learners.

The best team leaders enable and empower others to collaborate. They have made the critical pivot from performer to facilitator.