This is a fulfillment of our vision of 'The Business Web,' enabling companies of any size to manage, organize and share all of their business information on demand.

Once you know what you want and what is important for you to achieve, also define the values associated with it. What is important? That is something a lot of entrepreneurs pass by too quickly. For us, the things that were important were, No. 1, customer success. Nothing is more important to us than making sure every customer is successful in our service.

The era of the traditional software 'load, update and upgrade' business and technology model is over, ... It is time for 'The Business Web.' ... Just as mainframe companies struggled for relevance in the client-server era, Microsoft finds itself in a worse position today, facing not just the obsolescence of a technology model, but a business model as well.

The secret to successful hiring is this: look for the people who want to change the world.