Boomers were the original Millennials.

If you are only focused on the Money... You risk completely overlooking the People.

Look at your own behaviors and ask yourself, “Would I want to be my friend???

ROR: Return on Relationship™, #RonR… simply put the value that is accrued by a person or brand due to nurturing a relationship. ROI is simple $’s and cents. ROR is the value (both perceived and real) that will accrue over time through connection, trust, loyalty, recommendations and sharing.

LESS fabrication, MORE facilitation

REAL trumps PERFECT... because REAL creates TRUST.

Listen for “Moments” — and Make it Personal

It's about "Moments," not Milestones.