Where I think the controversy will be, is when the first airline announces you will be charged for checking bags.

This really could be the airline of the future - a true hybrid.

I think we have the makings of the airline of the future,

I was wrong, ... I wrote them off. But this is why they are the most determined group of survivors I have ever seen. -- This airline deserves to succeed because they fought back.

We say we'll never fly that airline again, and the first sale, we're there. We're terrible.

This could've sent this airline into complete liquidation.

This is what happens when a low-fare airline comes into the market.

It's hard for us to fathom. It's difficult for the airline employees. It's difficult for the average Joe consumer.