644 Quotes About Customer-service

*Customer service* is seldom about the customer; it is usually about the seller’s chances of making more money from that customer in future.

It is not blindly pushing your own agenda that will really create rich opportunities in your life, career, business – and in the world. It’s is your ability to understand, appreciate, anticipate, address, add value to that of others that will.

In the old world, you devoted 30% of your time to building a great service and 70% of your time to shouting about it. In the new world, that inverts.

If you want to retain your customers, attract more customers, and don’t want to unnecessarily spend your budget in marketing campaigns which will fail because of your increasing number of dissatisfied customers, start working on your customer service strategy right now.

Your customer service opens up unique opportunities to offer an excellent customer experience.

It is better to apologise later than to ask for permission now. It is called self leadership

Often times consumers, clients, and customers are not just buying a product or service, they are buying an experience, a feeling, a perception, a person(YOU) and ultimately the BRAND

How your team members look is what your customers look like. A friendly smile is key to service excellence. If you dont want your customers to leave unhappy your team can't look unhappy.

The only way to have great customers is to be one.