644 Quotes About Customer-service

You advertise to introduce your product or service but the quality of your product and the value it delivers to the customer is what brings the returns.

If you want to be outstanding, stop meeting expectations, start exceeding them

Customers want someone just like them, even when it comes to picking a company.

Customer-centricity should be about delivering value for customers that will eventually create value for the company.

Insurance business is about promises and trust. It is about delivering to the customer in times of need and if this cannot be imbibed in a professional neither him nor the industry will succeed.

Let us now take a moment to reflect on the plight of the Starbucks barista, that patient indulger of obsessive-compulsive customer requests, that tireless dispenser of forced smiles, that hapless victim of a never-ending parade of indignities. Any brave soul who dons the green apron must endure annoyances that would crush the rest of us - or at least send us into a cup-throwing, syrup-spraying rage.

Until you understand your customers - deeply and genuinely - you cannot truly serve them

Customer conversion is dependent on the right customer conversation

At the end of the day, our organisations are here for people. We must not only be about product innovations, we must also be about innovation in leadership.