644 Quotes About Customer-service
- Author Susan C. Young
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I have noticed generational humor exists as well. Since our frames of reference and cultural influences vary, there is a lot of room for misinterpretation and the potential to not "get it.
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- Author Susan C. Young
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Communicating on the surface can be easy. But when you want to dig deeper and connect with more profound impact, you’ll need to achieve greater understanding, especially when others have personalities, experiences, needs, and preferences different from your own.
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- Author Susan C. Young
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We all have individual ideas and agendas for managing our days and our lives. However, it is when we foster a sense of wonder and nurture a sincere curiosity that we can move beyond the predictable and mundane.
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- Author Susan C. Young
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Expressing and demonstrating genuine interest for people can connect you on levels you may never have imagined.
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- Author Susan C. Young
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In The Art of Connection, you will learn simple, yet powerful ways to build trust and rapport for connecting with ease. By being personable and friendly, you will receive more positive and welcoming reactions.
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- Author Susan C. Young
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Encourage others to talk about themselves by asking questions and listening with genuine interest. Demonstrating such mutual respect will make you all the more fascinating for kinship and camaraderie.
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- Author Susan C. Young
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As you use fun and humor to reduce tension and connect with laughter, light-heartedness will prevail. Exercising discretion and good judgment in your communication will leave your listener feeling like they have met a person of substance and style.
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- Author Susan C. Young
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Trust and rapport are essential for moving a positive first impression forward to create a meaningful and lasting connection. They are the heartbeat of business, the backbone for high performing teams, and the secret sauce for healthy relationships.
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- Author Susan C. Young
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UN-Impressives• Lying.• Bragging.• Gossiping.• Cursing and using foul language.• Making self-deprecating comments.• Regularly expressing worry and anxiety.• Criticizing and condemning people and situations.• Demonstrating a lack of emotional intelligence or compassion.
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