644 Quotes About Customer-service
- Author Susan C. Young
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To remember people’s names, use association—Creating a connection to something that has been important to you will give a name sticking power. Did you go to the same college? Did you work for his company at one time? Does she have the same car as your best friend? Begin looking for associations and it will make the names more memorable.
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- Author Susan C. Young
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To remember people’s names, create a New Contact—Saving someone’s name shortly after meeting will help you retain it longer. Whether it is on a piece of paper, your cell phone contacts, “friending” him on Facebook, or inviting him to join your LinkedIn network, adding the name to your contacts will make it easy to remember him for a long time into the future.
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- Author Susan C. Young
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To remember people’s names, introduce a “Just-Met” to someone else—Introduce your newfound acquaintance or friend to someone else. As you share her name with another person, the name will become locked into your memory.
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- Author Susan C. Young
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To remember people’s names, Pay Attention—Minimize distractions and focus on what they are saying. Making a concerted effort to concentrate will help you improve your memory.
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- Author Susan C. Young
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Make a Connection to remember people’s names, —Connect their name or a feature on their face with something you already know. This connection will help anchor their name in your mind for future recall.
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- Author Susan C. Young
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To remember people’s names, “Write it Down! —Whether you write their name down on the back of a card, a receipt, a handout, or in a notebook, this simple act will help you remember.
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- Author Susan C. Young
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To remember people’s names, wash, rinse, repeat—Repeat a person’s name upon introduction, throughout the conversation, and as you bid farewell. Try it both in your mind as well as out loud. Avoid nicknames unless otherwise invited.
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- Author Susan C. Young
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The Words You Think“Your thoughts lay the foundation for your life’s experience. Are you utilizing your thoughts for your highest good or are they harmful to you and others? Are your thoughts building you up or tearing you down? Notice the quality of your words and ask yourself these questions.
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- Author Susan C. Young
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Your self-talk is a silent force working behind the scenes that determine how you present yourself to the world.
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