779 Quotes About Customers

We need to move from comparative advantage to perpetual advantage...

A vision needs to show the future goals of your company and these goals need to be beneficial for all including your employees, customers, stakeholders, and most importantly, the environment.

If you give customers a chance, they’ll communicate with you in many ways.

We have to start listening to what our ideal customers have to say about our product with an open mind.

Thinking about what your customers like and what they exactly like are two different things.

The confidence you get from knowing about every crash, anywhere in the world, is crucial to delivering a high-quality product that needs to be used in the wild. In the consumer software business, you can't rely on your customers to tell you about crashes—many of them may not be technical enough, and most of them won't bother to take time off of their own important work to give you a useful crash report unless you make it completely automatic.

The customer glared. Then she threw the bonnet at Sophie and stormed out of the shop. Sophie carefully crammed the bonnet into the wastebasket, panting rather. The rule was: Lose your temper, lose a customer. She had just proved that rule. It troubled her to realise how very enjoyable it had been.

Customers loves certainty, make sure you give it to them.

It’s not enough to love your product. You have to love your customers, too, every single one—those who complain the most are the ones who control the keys to your survival.