26 Quotes About Users

Computers and mobile devices are becoming known for their inherent insecurities and the ability to damage the long term health of the users.

The real reason the number of things that are shared via social media every single minute is so astronomical is because, whenever they each do, most users do not share or say something because they believe they have something worth remembering; they do mainly or only because they fear being forgotten.

When people don't tell you the truth what they really are saying is they don't value you or their relationship with you enough to be honest.

It's way too easy to see the real face of a person. They're amiable and full of pretense when they want something from you, but the minute you don't give in, back away or put yourself first (like they do) is the minute they show you who they really are.

One simple thing that we might do in the research process is a simple renaming of the user as a reader or interpreter, which emphasizes the interpretive nature of design interactions.

I have come to the conclusion that great customer service is finding an opportunity to express humanity.

The difference between the rich and the poor, is finding true love.

The confidence you get from knowing about every crash, anywhere in the world, is crucial to delivering a high-quality product that needs to be used in the wild. In the consumer software business, you can't rely on your customers to tell you about crashes—many of them may not be technical enough, and most of them won't bother to take time off of their own important work to give you a useful crash report unless you make it completely automatic.

If you're thinking of a social media spring clean, start with those who never comment on or like anything you post - they're just spying on you. Next, lose the ones who only contact when they have something to sell or promote - they're using you.