182 Quotes About English-athlete

As I said before, a big part of my strategy says - and the management team I think is in agreement with this - we don't have to be out there with a lot of noise all the time. What we need to do is paint a vision for customers, promise them deliverables, and go hit at it.

Companies are starting to measure how effective their customer service is and trying to understand what they can do to improve the customer service process.

It didn't make a lot of sense for us to be doing Lotus Notes implementations.

That's a very critical phase in customer service because you can start to really understand what part of customer service has value to customers and what part is bothering customers.

Clearly, every company needs a leader. That's an important part of being the CEO of the company.

I have a high degree of confidence about India's growth potential in IT.

I think that a lot of companies are still amazingly price sensitive.

I'm equally comfortable in getting out there and taking a stand when I have to take a stand.

I'm very comfortable in having a strong team. I'm very comfortable in sharing the limelight with the team.