318 Quotes About Hospitality

Nothing would ever matter more to me than how we expressed hospitality to one another. 109

If a man is cruel by nature, cruel in action,the mortal world will call down curses on his headwhile he is alive, and all will mock his memory after death.But then if a man is kind by nature, kind in action,his guests will carry his fame across the earthand people all will praise him from the heart.

The discipline of hospitality might be the greatest example of this idea I'm desperate to advance:  our political beliefs and advocacy are not primarily built on grand, sweeping claims to which we mentally assent; they are often built on ordinary impulses and biases that we inherit and absorb in small, everyday actions.

I was developing what I would call an "athletic" approach to hospitality, sometimes playing offense, sometimes playing defense, but always wanting to find a way to win. ... The point is to keep the dialogue open while sending the message: I am your agent, not the gatekeeper! 56 - 57

… hospitality … is the sum of all the thoughtful, caring, gracious things out staff does to make you feel we are on your side when you are dining with us. 66

There us no point for me … to work every day for the purpose of offering guests an average experience.

There us no point for me … to work hard every day for the purpose of offering guests an average experience. 90

That was my mother's policy: Feel free, feel welcome. Be happy.

Hospitality starts with cleanliness. Be sure to make it a beautiful place where anyone can feel content.