102 Quotes About Service-culture

The starting point is always now. The end is up to you.

Constant acts of goodness are worth far more than rare acts of greatness.

Be the mirror in which people admire their true potential.

When your staff are 'information-rich', their information can make you rich!

Things that are obvious don't need to be talked about. Things that are missing, do.

If they're going to remember the problem, make sure they remember it fondly.

Occasionally problems will occur. When it happens to your customers, fix the problem fast. Make it your speed and generosity that gets remembered, not the problem.

Every service problem is as an opportunity to show you care.

The true measure of what you put in, is what's received on the other end.