78 Quotes About Value-stream-mapping

You're a step ahead when you conclude the mapping activity with leaders from across the organization, show them how the team intends to make process, and obtain their public commitment to support the plan.

Organizations that skip this vital step of socializing the charter with leadership ... often have to navigate through and around obstacles that would otherwise not exist

Top down mandates from an executive sponsor or leader over a specific functional area are the antithesis of the type of consensus building that accelerates improvement.

How can you improve workflow if you don't understand how the work is being performed today?

It represents how work flows, who does the work, and how the value stream is performing on the day the map is created.

going the gemba is an effective way to involve those who best understand what is actually happening within the value stream: the workers themselves.

seeing the value stream in action a second time allows the team to learn more deeply. Team members nearly always make additional discoveries during the second walk.

There are several advantages to walking the value stream in the reverse order from how work typically flows.

a value stream is a series of processes that connect together and transform a customer request into a good or service that's delivered to the customer, which completes the request-to-delivery cycle