What we say with our lips is the true reading of where our heart is. Our words are able to start a fire that can burn down a forest or it can start a meaningful blaze that can empower a person to become more than they thought they could be. In business, our words matter and sometimes it is not what we say but how we say it, that either secures the deal or tables it or even worse, kills it.
-Chris J. Gregas
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