When someone is cruel, harsh, mean, to not take their words personally is one thing, but to hear the silent cry within those words is another. This sort of perspective can not only liberate us from crippling self-doubt in the face of criticism, it can also liberate us from automatically becoming blind participants in the interaction patterns that the cruel person has become accustomed to—a favour we do for the other person as much as for ourselves.
-Vironika Tugaleva
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