644 Quotes About Customer-service

If you're a company, my advice is to remember that you can't have it both ways. You can’t treat your customers like family one moment and then treat them impersonally—or, even worse, as a nuisance or a competitor—a moment later when this becomes more convenient or profitable.

The purpose of every business and organization is to get and keep customers.

The easiest and most powerful way to increase customer loyalty is really very simple. Make your customers happy.

That’s me, keeping things bitchy from open to close.” I turned around and gave him my customer service smile.

Never leave your customers wondering.

No customer walks into your business,gives you money and then says, “Dissatisfy me, please.” Aim for 100% customer satisfaction.

Know what your customers want most and what your company does best. Focus on where those two meet.

Anything a customer can do for themselves is where service stops and relevance begins.

Every contact we have with a customer influences whether or not they’ll come back. We have to be great every time or we’ll lose them.