51 Quotes About Customer-loyalty

Customers want to bond with a brand on a deeper level. They want you to be their BFF, Sherpa, and cheerleader all in one.

Create wow moments for your prospects and watch you online sentiment increase.

We always talk about competition and how easily others enter your industry and become your competitors, but the biggest threat comes from how easily your customers can switch to another brand’s products.

Post-purchase dissonance is when the customers regret the product that they have just bought.

Feelings have more to do with the story you tell yourself than the facts.

If you don't have a customer retaining strategy in the 2020 you are economically screwed.

The opportunity to co-create is a gift you give your customer as a way to summon their imagination.

Access to inside your customer’s imagination comes with learning and discovering together, out loud.

Innovation dances to the sweet sound of a banjo. Banjo behavior makes people want to jump up and join in.