Arlie Russell Hochschild
Arlie Russell Hochschild
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Full Name and Common Aliases
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Arlie Russell Hochschild is an American sociologist known for her work on emotions, empathy, and the emotional labor of service workers.
Birth and Death Dates
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Born: May 11, 1936
Alive as of this writing, with a prolific career spanning over five decades.
Nationality and Profession(s)
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Nationality: American
Profession: Sociologist, Author
Arlie Russell Hochschild has spent her career exploring the complexities of human emotions and their impact on society. Her work as a sociologist has focused on the ways in which emotions shape our relationships, workplaces, and social structures.
Early Life and Background
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Growing up in New York City during World War II had a profound impact on Hochschild's perspective on the world. She was exposed to the city's diverse cultures, ethnicities, and economic conditions from an early age, shaping her interest in sociology. After completing high school, she went on to study at Swarthmore College, where she earned her Bachelor's degree in 1957.
Hochschild then pursued a Master's degree in Sociology from Brandeis University, graduating in 1960. Her graduate work laid the foundation for her future research interests in emotions and social relationships. She later completed her Ph.D. in Sociology at Yale University in 1962.
Major Accomplishments
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Emotional Labor: Hochschild's concept of emotional labor – the effort required to manage one's own and others' emotions in the workplace – has become a central theme in modern sociology.
The Managed Heart: Her influential book, _The Managed Heart: Commercialization of Human Feeling_, published in 1983, exposed the ways in which corporations manipulate workers' emotions to increase productivity and profitability.
Notable Works or Actions
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Hochschild's extensive body of work includes:
_The Second Shift_: In this groundbreaking book (1989), Hochschild revealed the hidden consequences of women's increasing participation in the workforce, including the unequal distribution of household responsibilities.
_The Commercialization of Intimate Life_ (2003): This book examined the ways in which capitalism has infiltrated and commodified personal relationships.
Impact and Legacy
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Arlie Russell Hochschild's contributions to sociology have had a lasting impact on our understanding of emotions, empathy, and social inequality. Her work challenges readers to consider the intricate dynamics between emotional labor, power structures, and individual agency. By shedding light on the complexities of human relationships, she has inspired new perspectives in fields such as organizational studies, social policy, and feminist theory.
Why They Are Widely Quoted or Remembered
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Hochschild's thought-provoking ideas have resonated with scholars, policymakers, and the general public alike. Her concept of emotional labor has become a cornerstone of contemporary sociology, influencing ongoing debates about work-life balance, corporate culture, and social justice.
Her willingness to tackle complex issues through accessible language has made her an influential voice in modern sociology. Arlie Russell Hochschild's commitment to exploring the human condition has left a lasting legacy, ensuring that her ideas continue to inspire new generations of scholars, activists, and thought leaders.
Quotes by Arlie Russell Hochschild
Arlie Russell Hochschild's insights on:

The surface of American life looks smooth, prosperous, peaceful. But underneath, fault-line shifts in family and work life have led us into what some have called 'advanced insecurity.'

People who volunteer at the recycling center or soup kitchen through a church or neighborhood group can come to feel part of something 'larger.' Such a sense of belonging calls on a different part of a self than the market calls on. The market calls on our sense of self-interest. It focuses us on what we 'get.'

Part of the psychological program is that people think they’re free when they’re not,” he said. “A company may be free to pollute, but that means the people aren’t free to swim.

In a racially separated world, it’s possible to have racial disadvantage without racial prejudice. Whites can turn for help to white neighbors with good connections in the plant. Blacks turn to black neighbors without them.

Virtually every Tea Party advocate I interviewed for this book has personally benefited from a major government service or has close family who have.

They had children to take care of and felt wary of supporting any environmental movement or federal government action that might jeopardize them.

Tea Party advocates work in or run small businesses. Yet the politicians they support back laws that consolidate the monopoly power of the very largest companies that are poised to swallow up smaller ones.

They were braving the worst of an industrial system, the fruits of which liberals enjoyed from a distance in their highly regulated and cleaner blue states.

Issued in February 2012, and still online as of May 5, 2016, the report was written by one set of state officials for another. After a chilling description of a “cancer slope factor,” the report continues, in a matter-of-fact tone, to advise the recreational fisherman on how to prepare a contaminated fish to eat: “Trimming the fat and skin on finfish, and removing the hepatopancreas from crabs, will reduce the amount of contaminants in the fish and shellfish,” the document reads.

If love is a precious resource, it is not one simply extracted from the Third World and implanted in the First; rather, it owes its very existence to a particular cultural alchemy that occurs in the land to which it is imported.