As we look ahead into the next century, leaders will be those who empower others

We try to understand what other people are doing, even if their apparent mission is so distant that it is not obvious competition.

There's always been a lot of information about your activities. Every phone number you dial, every credit card charge you make. It's long since passed that a typical person doesn't leave footprints.

I have learned more in the streets than in any classroom.

Your most unhappy customers are your greatest source of learning

When you swing for the fences, you’re putting every ounce of strength into hitting the ball as far as possible. You know that your bat might miss the ball entirely—but that if you succeed in making contact, the rewards can be huge.

Personal computing today is a rich ecosystem encompassing massive PC-based data centers, notebook and Tablet PCs, handheld devices, and smart cell phones. It has expanded from the desktop and the data center to wherever people need it — at their desks, in a meeting, on the road or even in the air.

Don't compare yourself with anyone in this world…if you do so, you are insulting yourself.

Business is a good game. Lots of competition and a minimum of rules. You keep score with money.

Today, we're very dependent on cheap energy. We just take it for granted—all the things you have in the house, the way industry works.