In fact, people themselves are responsible for making the status quo so resistant to change. We are trapped by our own behavior.

Managers who are skilled communicators may also be good at covering up real problems.

One must treat theory-in-use as both a psychological certainty and an intellectual hypothesis.

Individual learning is a necessary but insufficient condition for organizational learning.

Success in the marketplace increasingly depends on learning. Yet most people don’t know how to learn.

Leadership is the day to day communications about the real issues.