When I left prison, I had to figure out how to embrace my past.

Key moods for a powerful team are ambition, acceptance, serenity, respect, membership, pride, camaraderie, and celebration.

No observer is the observer of what is purely and simply given by reality; all observations and all interpretations are the observations and interpretations of persons grounded in and limited by the historical time in which they observe and interpret. These.

Let’s look at selling a car, because if any industry seems to offend in collaboration, it’s the car-selling industry.

I never told a victim story about my imprisonment. Instead, I told a transformation story – about how prison changed my outlook, about how I saw that communication, truth, and trust are at the heart of power.

We don’t realize how much we create reality through language. If we say that life is hard, it will be hard.

An organsation’s results are determined through webs of human commitments, born in webs of human conversations.

But every company of the future is going to be in the business of exquisite care – which means quick turnaround time and convenience. To deliver exquisite care, you need an organization that coordinates well and listens well.

We live in an extraordinary time.

An organsation's results are determined through webs of human commitments, born in webs of human conversations.