In this business, it takes all the running you can do just to stay in the same place. The.

Testing gathers information about a product; it does not fix things it finds that are wrong. Testing does not improve a product; the improving is done by people fixing the bugs that testing has uncovered. Often when managers say, “Testing takes too long,” what they should be saying is, “Fixing the bugs in the product takes too long” – a different cost category.

The name of a thing is not the thing.

In the popular image, a problem-solving leader is a solitary genius, but the true leader prefers to produce a success.

There’s never an easy answer to the question “Should we do more testing?” because information can guide risk reduction, but doesn’t necessarily do so.

Effective leaders often have to act even when they don’t understand all possible factors.

Although technology often leads science in discovery, the philosophy of technology is usually drawn from the scientific philosophy of its time. In our time, the technology of machines has drawn its inspiration from mechanics, dealing with complexity by reducing the number of relevant parts. The technology of government, on the other hand, has drawn upon statistical mechanics, creating simplicity by dealing only with people in the structureless mass, as interchangeable units, and taking averages.

Influence or affluence; take your choice.

By making the time tradeoff explicit and by indicating a willingness to contribute time now, I make it clear that it is a problem of limited time, not a problem of limited respect for the other person.

The best computer programmers never write a new program when they can use an old one for a new job.