I don't ever knock anybody; that's bad manners.

For years, people have re-dialed when the line was busy. They waited their turn. When I'm put on hold, I always hope that as my revenge, their other call will be someone wanting to sell them something.

A bride is a bride the first time around. The white dress and the white veil are symbolic. So many people are breaking the rules that people don't know what the rules are.

Writers on etiquette receive a continuous flow of questions on subjects such as 'When is it too early in the season to wear white accessories?' and 'What is the proper gift to send to a family in mourning?'

If the flu situation in your town is serious, cancel a large long-awaited party you had scheduled, but promise the guests in an e-mail that you will reschedule the party as soon as possible.

You'd be surprised how much easier it is to conduct business over tea than over lunch or dinner in a bustling restaurant.

I'm a businesswoman, and Ms. is an appropriate form of address.

Look at all those unattractive people talking about depraved things all day long on TV talk shows. People can talk about themselves, yet the art of conversation, which has to do with sharing, is disappearing. I feel as though I am chasing a runaway locomotive.

If you are someone's guest on a corporate jet, the most important thing to remember is not just to be on time, but to be early. If you hold up the departure of the jet by as much as 10 minutes, you may cause the plane to wait in line for another hour or two before obtaining new clearance.

Business colleagues who have not seen each other for a long time but who have a good relationship can always shake hands warmly and grab each other's right upper arm or shoulder with their free left hand. Men and women executives should not kiss each other in public.