My parents worked enormously hard to put four children through college. We didn’t have a lot of money.

The world is full of CEOs that think that just because they write a memo or they write a letter inside an annual report or they give a little video speech that gets sent around the company, they think that’s what’s really going to affect employees.

This really is a merger of equals. I wouldn’t have come back to work for anything less than this fantastic opportunity. This lets me combine my two great loves – technology and biscuits.

Quite frankly, I am not very comfortable in chitchat. When I go to board meetings, I arrive two minutes before and leave when it’s over. I don’t stay for lunch or go early and have coffee.

If the practices and processes inside a company don’t drive the execution of values, then people don’t get it. The question is, do you create a culture of behavior and action that really demonstrates those values and a reward system for those who adhere to them?

I firmly believe that IBM’s size can be used to its advantage.

What we believe is going to be very important is the delivery of traditional software and services and hardware over the Net. That’s a form of electronic marketplace.

I’m leery of legislative solutions to what is morality.

The Internet is ultimately about innovation and integration, but you don’t get the innovation unless you integrate Web technology into the processes by which you run your business.

You can never be comfortable with your success, you’ve got to be paranoid you’re going to lose it.