In the second half we had a lot more energy and did a much better job on the boards. We had just dug ourselves too deep of a hole in the first half.

If you can do it yourself, you should. The goal is to build up your base of customers.

Anytime your 6-foot-8 kid is catching the ball five or six feet way from the basket it's a good thing.

It was just a momentum shift that we really couldn't recover from. We needed to step up at the beginning of the second half and we just couldn't. I think their pressure kind of got to us a little bit and they are just such a good team that we made too many mistakes against them to win.

They can custom build a room and see how the room and the appliances look in different colors or in two or three dimensions.

The big win is leveraging the strength of one channel across another. So how do we get our store-only customers to buy across both channels? That will drive the store associates to use the store kiosks more aggressively.

The more vendors you add, the less money there is.

There was no energy. For whatever reason, we just didn't bring any energy on the floor. It was disappointing.

They are a scrappy team that shoots the ball pretty well. Harman will put it up from anywhere and they don't back down. At this point of the season you know you are going to face a good team.

Now, e-commerce reports to the head of retail.