The economics of online retailing are very different from those of store retailing -- online customers complete their own transactions and therefore, not only expect to receive, but are entitled to receive direct-from-warehouse pricing,

In an environment where the flattening of e-commerce sales is being widely reported, especially in the book industry, our sales continue to grow, which is a clear indication that e-commerce is an important component of the bookselling retail marketplace,

As with the rest of the sector, sales growth will not meet the numbers we originally expected, but it will still be healthy,

This investment is about giving authors with small voices the loudspeakers they need to get their works published and distributed throughout the world,

Third-quarter sales met expectations, benefiting from a strong hardcover release schedule in October. If our sales trend continues, we are optimistic that the company will be able to deliver its fourth-quarter results as planned.

You're going to have all types of entrepreneurs enter into the marketplace because these two giants have fired the starting gun,

We are very pleased with our first-quarter results. As important, our strong balance sheet puts us in an excellent position to build our e-commerce capability on every front.

The publishers are going to join this revolution, ... They're not going to be able to stop it.

The excitement generated by 'Harry Potter and the Half-Blood Prince' boosted our traffic both in stores and online.

The quality of print (has been) generally very poor. It's hard on the eyes, hard on the nerves.