It is really great. We have already received a lot of excited feedback from the people using it.

This kid can play. She is versatile so she can play anywhere. She is very skilled and is a tenacious defender.

Sometimes IM conversations you have are private and sensitive. You click a link, and that means the chat won't be saved in your email account or theirs or anywhere in between.

This weird separation of e-mail and IM didn't seem good to us. It's definitely a problem we all have here.

We wanted to make it easy to switch back and forth between IM and email, and let you keep a record. If you compose an email, with a single click, you can start chatting with them.

We try to put them in places where they'll be useful and unobtrusive.