644 Quotes About Customer-service

Service standards create the standard of expectation that you and all team members follow when interacting with customers.

If your culture is how you do business internally, your brand is what people believe about you externally.

You can’t be “it” for everyone. In fact, if you try to please everyone, you will please no one, especially yourself.

Creating an ideal customer profile helps you understand who are you talking to through your marketing, and it helps you carry that message and vibe through to your customerexperience.

Businesses need to be more alert. Sometimes the problem is not the customer service, it is the product.

Let me tell you, managing a bunch of high-maintenance white women who freak out every time their European hair dryer blows out an outlet isn't exactly a picnic.

A complaint is a unique opportunity to strengthen the relationship with the client.

Focus on maintaining relationship with your customers, revenue will look after itself. Not the other way around.

Saying "I'm sorry for the inconvenience" many times doesn't fix the fact that your process is a mess and you are not addressing it even now