Service is a promise that cannot be seen, touched, or felt through any of our external senses.

If you want to get the best out of people, ask them for help rather than assigning them work.

It is never an idea, technology, market forces, or access to capital that makes a company innovative. What differentiates an innovative company from an average company is the people working inside the company.

Innovation = Ideas + Execution + Adoption

Information overload creates poverty of intelligence and action.

Success is the result of actions. Stop wishing and start doing.

All employees have an innate desire to contribute to something bigger than themselves.

Life of scarcity teaches creativity.

To foster a solution mindset, tell employees that you are not interested in who or what caused the problem. You are only interested in hearing how we plan to go beyond the problem.

It doesn’t matter how smart you are – you can only accomplish finite with two hands and one brain. To scale heights, you need help from others.